Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

During high order volume periods, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.

Shipping Time & Delivery Estimates

Once your order has been shipped, estimated delivery time is:

  • Standard Shipping: 7–15 business days
  • International Shipping: 10–20 business days (depending on destination)

Please note that delivery times are estimates only and may vary due to customs delays, weather conditions, or carrier issues.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 2–5 days to update after shipment.

Shipping Fees

Shipping costs (if applicable) will be calculated and displayed at checkout. Some promotions may include free shipping depending on your order value or campaign.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees once the package reaches your country.

These charges are the responsibility of the customer and are not included in the item price or shipping cost.

We are not responsible for delays caused by customs clearance.

Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is correct.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to change your address, please contact us as soon as possible at:
danehyleemans0396@outlook.com

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier.

If your tracking shows delivered but you have not received your package, please contact the carrier first, then reach out to us for support.

Delays

Shipping delays may occur due to factors outside our control, including but not limited to:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • Peak holiday seasons

We appreciate your patience in such cases.

Contact Us

If you have any questions about shipping, please contact us at:
danehyleemans0396@outlook.com